Bilingual Spanish Customer Service Specialist Job at Robert Half, San Diego, CA

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  • Robert Half
  • San Diego, CA

Job Description

Job Description

Job Description

Robert Half is working with a respected nonprofit organization seeking a Bilingual Spanish Customer Service Specialist to support their growing team. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to be part of an organization that makes a real difference in the community.

Schedule & Work Environment:

This position will start fully onsite to ensure hands-on training and team collaboration. After successfully completing the first 6 months, employees will transition to a hybrid schedule (3 days remote, 2 days onsite).

What You’ll Do:

  • Serve as a primary point of contact for clients via phone, email, and in-person interactions
  • Provide guidance, answer questions, and connect clients with appropriate services
  • Enter and update client information with a high level of accuracy
  • Coordinate with internal teams to resolve issues and ensure a smooth client experience
  • Uphold confidentiality standards when handling sensitive information

What We’re Looking For:

  • Fluency in Spanish and English (required)
  • Background in customer service, call center, or community-based support roles
  • Strong communication skills with a client-first mindset
  • Ability to multitask and stay organized in a busy setting
  • Comfortable learning new systems and processes

•What Sets This Role Apart:

  • Join a mission-driven nonprofit making a meaningful impact
  • Gain valuable experience in a collaborative, team-oriented environment
  • Enjoy increased flexibility with a hybrid schedule (3 remote days / 2 onsite days after 6 months)

Job Tags

Remote work

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