Job Description

Event Staff, Heritage Festivals - Seasonal

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world and themselves in new ways.

Event Staff are responsible for providing logistical and operational support to assigned Heritage Festival events. Event Staff assist the Event Host in ensuring that the entire event runs smoothly, ensuring adherence to the schedule by adjudicators and program participants, ensuring all logistical components are being executed as directed, and ensuring a high-quality experience for all event participants. Event Staff work directly with the Event Host, event participants, and adjudicators to ensure a successful event. Event Staff report to the Event Host.

Responsibilities:

• Support the oversight of event components and act quickly to resolve problems
• Adhere to event safety standards; implement and execute all policies and procedures
• Perform any operational tasks as directed
• Assist with on-site set-up and breakdown of event space and A/V
• Assist with inventory, set-up, packing, and shipping of event materials
• Assist with ensuring on-time execution of event schedule, supporting with the oversight of group movement from warm up location to main performance location
• Coordinate with adjudicators to ensure accurate scoring and timing of participant groups
• Keep adjudicators informed of any schedule adjustments
• Assist with the logistics of final scoring and recordings, in preparation for awards ceremony
• Ensure excellent customer service to all event participants, adjudicators, and vendors
• Inspect equipment for damage after use and check it against an inventory list; pack up equipment at end of event
• Serve in various support roles and perform other duties as directed by the event host

Qualifications:

• Event management experience (preferred)
• Work effectively in a service-oriented environment.
• Strong logistical and organizational skills
• Ability to work in a high pace environment
• Able to handle stress and remain calm
• Establish and maintain effective working relationships with management and other event staff members
• Travel to event locations over holidays and weekends
• Able to work a flexible schedule. This may include early mornings, days, evenings, weekends, extended (long) workdays, and multiple days in a row.
• Organized and detail oriented with ability to prioritize, work on multiple projects simultaneously, exercise good judgment and solve problems
• Excellent customer service skills
• Ability to work efficiently in a team environment
• Physically able to fulfill responsibilities associated with event execution. Festivals require physical exertion including climbing stairs, lifting, long hours on your feet and walking, and exposure to weather (hot or cold).
• Able to maintain a professional decorum when faced with conflict or issues while interacting with our customers
• Are high energy, flexible, and able to work extended event hours.
• Reside at the event location.
• Can complete a mandatory training program prior to working first event.
• Can pass a mandatory background check.
• Are eligible for work in the United States.

Perks at Work:

• Compensation paid bi-weekly
• Housing and meals during events

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