Job Description

Job Description

Timeless Hearing is a leading multi-location audiology private practice in Central New York, dedicated to advancing hearing healthcare through prevention-focused, patient-centered care. Known for its use of state-of-the-art technology and modern clinical approaches, Timeless Hearing delivers premier hearing services across its growing network of practices.

As part of their continued expansion, Timeless Hearing is excited to open a new location in Newburgh, NY and is seeking a motivated Hearing Instrument Specialist (HIS ) to play a key role in launching and growing this practice.

Position Overview

The Hearing Instrument Specialist will provide comprehensive hearing healthcare services with a strong focus on patient education, personalized solutions, and long-term outcomes. The ideal candidate values collaboration, thrives in a team-oriented environment, and is excited about helping establish a new practice location while building strong patient and community relationships.

Key Responsibilities

• Conduct comprehensive hearing evaluations for adult patients in accordance with best practice guidelines
• Counsel patients on test results and recommend appropriate hearing solutions based on individual needs and lifestyles
• Fit and dispense hearing aids, including daily-wear and extended-wear options (Lyric experience preferred)
• Provide follow-up care, adjustments, troubleshooting, and ongoing patient support
• Educate patients and caregivers on hearing loss, hearing technology, and realistic expectations
• Maintain accurate documentation and ensure compliance with state and professional standards
• Contribute to a positive, patient-first culture during the launch and growth of the Newburgh location

Requirements

• Active New York State Hearing Instrument Specialist license (or ability to obtain)
• Experience fitting and dispensing hearing aids; Lyric and custom solutions experience is a plus
• Strong interpersonal and counseling skills with a patient-centered mindset
• Ability to manage a full patient schedule efficiently
• Commitment to professional growth, continuing education, and team collaboration

Compensation & Earning Potential

• Uncapped commission structure offering strong earning potential
• Guaranteed commission during the ramp-up period, providing income stability while building patient relationships and community connections
• Guaranteed portion tapers as the provider’s book of business and referral base grow, allowing long-term earnings to be driven by performance
• Compensation model designed to support success during the launch phase of the Newburgh location and reward sustained growth

Benefits

• Salary Plus Commission Potential $155,000–$185,000
• Generous Paid Time Off (PTO)
• Medical Benefits
• Matching 401(k)
• CEU Reimbursement
• Relocation Assistance

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