Job Description

Hotel Graveyard Front Desk Agent / Relief Night Auditor- FT

HOURLY RATE OF PAY: $20.27 as a Front Desk Agent / $21.27 as a Night Auditor, overtime eligible.

The Sacramento Marriott in Rancho Cordova is a premier full-service hotel offering 14,000 sq ft of meeting space with comprehensive catering capabilities. Our 265-room property has just completed a full top-to-bottom renovation. On-site, you'll also find a full-service Starbucks, where our valued Team Members enjoy exclusive discounts!

We're proud to be a top-ranked hotel on TripAdvisor in Rancho Cordova, ideally situated between Sacramento and Folsom with convenient access to both the freeway and light rail.

We are currently seeking a Front Desk Agent / Night Auditor to join our welcoming team. This position includes working 2-night audit (graveyard) shifts and 23 front desk (PM / graveyard) shifts per week. If you're passionate about hospitality and enjoy working in a fun, fast-paced environment, this could be the perfect opportunity for you!

What You'll Do:

• Welcome guests with warmth and professionalism, providing exceptional service from the moment they make a reservation to the time they check out.
• Respond to guest needs, requests, and concerns with care and urgencyhelping to make every stay smooth, enjoyable, and memorable.
• Promote and sell guest rooms, dining experiences, and seasonal hotel offers, helping guests make the most of their visit.
• Perform nightly audit procedures, including reconciling daily transactions, balancing reports, and preparing financial summaries for management.
• Monitor and work with hotel security and ensure guest safety during overnight hours.
• Set up the next day's operations by preparing reports, updating systems, and assisting with early check-ins or wake-up calls as needed

What We're Looking For:

• Open availability for 2-night audit (graveyard) shifts and 23 front desk (graveyard) shifts per week, including weekends (MondaySunday)
• High school diploma or equivalent
• 12 years of hotel front desk, guest service, and night audit experience preferred
• 12 years of accounting experience preferred
• 12 years of customer service experience required
• Ability to deliver exceptional customer service
• Ability to work efficiently in a fast-paced environment
• Strong communication skills
• Experience working in a team-oriented environment
• Valid RBS (Responsible Beverage Service) Certification
• Relevant military experience is a plus
• Employment is contingent upon successful completion of a background and credit check

Why You'll Love Being Part of Our Team:

• Join a welcoming, team-first culture where your contributions truly matter
• Enjoy exclusive discounts at Starbucksyour coffee fix, on us!
• Thrive in a vibrant and energetic hotel atmosphere
• Unlock special rates at any Marriott Brand Hotelover 30 brands worldwide!
• Take advantage of extra discounts at select hotels in our portfolio
• Plan for your future with our 401K retirement planfeaturing a 4% match and immediate 100% vesting
• Stay supported with sick pay and for full-time Team Members we offer benefits including medical, dental, vacation, and holiday pay

Sacramento Marriott is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca E. Garcia or call 916-267-6715 to let us know the nature of your request.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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