Job Description

Cross Catholic Outreach is a Catholic ministry with an ecumenical staff of Catholic, Protestant, and Eastern Orthodox believers working in unity to provide food, water, housing, education, orphan support, medical care, micro-enterprise, and disaster relief, and the love of our Lord Jesus Christ to the poorest of the poor in more than 30 countries around the world. We believe strongly in unifying Christians in this mission of mercy, and we believe that creating a welcoming work environment for all Christian faiths is essential to achieving our ministry goals. Best Christian Workplaces Certified 2026 Position Title: Mail Inserter Operator Department: Fulfillment Department Position Location: (In-Office, Remote, Hybrid) In-Office Reports to: Fulfillment Manager Position Summary: The Inserter Operator position requires a Candidate that is an organized team player with the ability to prioritize and handle multiple tasks. The Candidate will be responsible for setting up and maintaining the inserting equipment, in-line folder, strapping equipment, and maintaining mailing quality. The Candidate must have experience working in a fast-paced production environment. Attention to detail is necessary to ensure accuracy in all aspects of preparing mail for the Postal Service. Educational or Certification Requirements:

• High School Diploma, College is a Plus
• Minimum of 1 year of production or direct mail services experience.
• General Office Experience

• Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of the ministry.
• Feels a calling to serve God through serving Cross Catholic Outreach in this capacity.
• Believes in and supports the mission and ministry of Cross Catholic Outreach, and agrees with the conduct policies and conduct expectations of Cross Catholic Outreach.
• Ability to use Microsoft Office programs, including spreadsheets and word-processing, with a high degree of accuracy.
• Must be able to lift up to 40lbs including the mail tray and bins.
• Ability to work with and maintain production machines.
• Ability to perform mail-merges and other pre-print setups.
• Ensure the machines maintain optimal quality and speed during runs.

• Fulfill several project requests simultaneously while meeting tight deadlines.
• Assist with the scheduled Fulfillment Department assignments to completion. This may include proofing files and a variety of tasks, including production and mailing work, with attention to detail.
• Capable of setting up and troubleshooting the mail envelope inserter.
• Setting up jobs according to specifications and job preferences.
• Oversee the insertion quality, as well as the order of materials.
• Maintain inventory of printed materials and assist in ordering.
• Ensure the inserter area is clean and hazard-free.
• Regular maintenance and cleaning of the inserter.
• Delivery of daily mail to first floor mail room for USPS pick-up, or organize for delivery to the Post Office.
• Assembling printed pieces for mailing or shipping.
• Assist with receiving deliveries.
• Multi-task, prioritize workday, and manage time effectively.
• Understand and adhere to product Quality Control.
• Other duties as assigned
• This role requires the ability to perform standard office functions, including prolonged sitting, standing, and computer use. Occasional lifting, carrying, or moving materials weighing up to 20 pounds may be required. OR
• This position requires the ability to perform physically demanding work. Essential functions include frequent standing, walking, bending, stooping, kneeling, and reaching. The employee must be able to regularly lift, carry, push, and pull materials weighing up to 50 pounds, with or without reasonable accommodation. AND
• This position may require occasional domestic and/or international travel to attend meetings, trainings, conferences, or organizational events. Travel may be conducted by airplane, automobile, bus, or other reasonable means. Travel frequency is expected to be limited and scheduled in advance when possible.

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