Job Description
Our Fortune 500 client in Westlake TX is looking for hardworking, motivated talent to join their innovative team. Are you a Desktop Support person with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today!
Position Title: Desktop Support
Location: Westlake, TX (but will work out of Southlake as needed) - Onsite
Duration: 18 Month Contract months
Pay Range: $19.50/hr on W2
Hours: 8:00am -4:30pm or 8:30am - 5:00pm
Job Description Summary:
This is an entry-level position with the Desktop Support group and will focus on providing real-time support for technology problems and fulfillment services (move, add, or change requests) for our client's internal customers.
We are looking for an enthusiastic candidate who enjoys a fast paced environment, has great customer service skills and a "can-do" spirit.
What you'll do:
Work with a team of Desktop Support technicians in one of the largest service centers at Schwab with over 6,000 users.
System administration of Windows 10, Windows 11 and Mac OS X desktops and laptops.
Provide hands on installation, troubleshooting and technology support for desktops, laptops, monitors and personal printers.
Also required to provide phone support and remote assistance as needed.
Deploy and reclaim computer equipment which includes maintaining asset management database with current status.
Document work in various tools. (Remedy, Clarity)
Provide excellent customer support to our client's employees.
Work at multiple sites.
Requirements
The successful candidate will have a Bachelor's degree in technology and/or a minimum 1-3 years' recent experience supporting technology in an enterprise-wide internal Service Center environment.
A working knowledge of PC technical support of the Windows and Macintosh OS (Windows 10, Windows 11 and Mac OS X) is desired.
Should demonstrate strong communication skills, including both written and verbal.
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If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -
Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
Job Tags
Contract work, Remote work