Job Description

Job Description

Job Description

Point 9 Trailside Eatery has been making a name for ourselves in the Andover community over the past year since we opened, and we’re growing quickly! Located right off the Redbud Trail, we’re looking for experienced Front of House Servers who bring both professionalism and heart to every guest interaction.

If you take pride in delivering polished, genuine service, thrive in a team environment, and enjoy creating memorable experiences through attention to detail and warmth, you’ll feel right at home here.

• Provide thoughtful, tableside service - checking in on guests, taking orders, anticipating needs, and ensuring each guest feels cared for.
• Deliver food and beverages promptly and accurately, including tableside wine service.
• Handle guest concerns with empathy, patience, and professionalism.
• Maintain a clean, organized dining area by clearing and resetting tables efficiently.
• Collaborate with bartenders, kitchen staff, and the counter team for smooth, coordinated service.
• Restock service stations, polish glassware and utensils, and ensure supplies are ready before and during shifts.
• Follow established service, safety, and cleanliness standards to protect guests and the team.
• Share your knowledge with new team members and help create a positive, cooperative atmosphere.

• 18 years or older
• At least 2 years of serving experience in a full-service, fine dining, or fast-casual restaurant
• Naturally friendly and empathetic—you enjoy making people feel welcome
• Team-oriented, patient, and collaborative; you’re happiest when everyone succeeds
• Reliable and consistent—you follow through and pay attention to details
• Professional in communication, appearance, and demeanor
• Comfortable working in a fast-paced, people-centered environment
• Able to stand and walk for extended periods, lift up to 35 lbs, and work evenings, weekends, and holidays as needed

• Supportive and inclusive team culture that values respect and collaboration
• Free mental health services through our Employee Assistance Program
• Discounts at a variety of local businesses
• Ongoing training and development opportunities
• Flexible scheduling with weekend and evening availability
• Health Insurance (Full Time Employees)
• Dental & Vision Insurance (Full Time Employees)
• 401k plan
• A chance to grow with a new, community-minded concept right off the Redbud Trai

If you’re an experienced server who’s ready to bring genuine hospitality, teamwork, and professionalism to a growing local favorite, apply today and join us at Point 9 Trailside Eatery.

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